If the sounds stop unexpectedly while listening to content, this article is for you. Some Android devices might prioritize terminating apps that are running in the background or for a long time, in order to make the battery last longer.
This may result in our app being terminated while relaxing to a mix, or guided content and may also prevent sleep-tracking capabilities. Depending on your device you can try the following the prevent this unwanted behavior:
Samsung
Follow the instructions listed here
NOTE: If sounds stop but the app stays open, please try changing the loop correction mode in our app settings. Tap on Profile -- Settings -- tap on Loop correction mode and try each mode (including the OFF mode). It could fix audio issues when sounds stop or skip when the app is open.
One Plus
Follow the instructions listed here
Huawei
Follow the instructions listed here
Still have questions? Send us a message. We're here to help 😊