If you created your BetterSleep profile with an email and a password, you can easily reset your password in our app.
**If you created the profile with Apple, Google, or Facebook, you will have to reset your password on the proper website. You cannot change your password from within our app.**
To reset your password in our app:
Open the BetterSleep app
Tap on Profile
Tap on Log in (if you have not already)
Tap on Settings (top right corner in the Profile section)
Tap on Edit next to your password
Enter the email linked to your BetterSleep profile
Then, follow the instructions in the email you'll receive. Make sure to check your Junk inbox as it can sometimes go there.
You can also reset your password directly from our website on a computer.
Tap on Log in
Tap on Forgot Password
Follow the instructions
If you do not receive the email and you have an email address that is not hotmail/gmail/outlook based, please send us a message. We'll be able to reset your password manually.
Still have questions? Send us a message. We're here to help! 😊